Course information

ISO 37500 Guidance on Outsourcing Training Course Outline

Module 1: Outsourcing Introduction and Model

  • Contextual Model of Outsourcing
  • Reasons for Outsourcing
  • Risks of Outsourcing
  • Outsourcing Life Cycle Model
  • Main Outsourcing Life Cycle Outputs

Module 2: Outsourcing Governance Framework

  • Overview
  • Management Structure and Functions
  • Joint Governance Committees
  • Appreciation of Cultural Differences
  • Processes of Outsourcing Governance

Module 3: Outsourcing Strategy Analysis

  • What is Outsourcing Strategy Analysis?
  • Check Outsourcing Prerequisites
  • Understand Services Eligible for Outsourcing
  • Assess Organisational Impact of Outsourcing of Services
  • Outsourcing Strategy
  • Develop Initial Business Cases for Outsourcing
  • Evaluate and Decide
  • Set Up Outsourcing Project

Module 4: Initiation and Selection

  • Introduction
  • Required Services
  • Outsourcing Model
  • Define Agreement Requirements and Structure
  • Identify Potential Providers
  • Shortlist Providers
  • Outline Agreements
  • Negotiate and Establish Agreements

Module 5: Transition

  • Transition Overview
  • Establish Transition Project Team
  • Establish Outsourcing Governance
  • Refine Delivery Frameworks and Transition Plan
  • Refine Knowledge Acquisition
  • Execute Transition of Knowledge, People, Processes and Technology
  • Deploy the Quality, Risk, Audit and Compliance Frameworks
  • Deploy Asset and Knowledge Management Framework
  • Deploy Delivery Frameworks
  • Test Service Delivery Capability
  • Pilot and Handover

Module 6: Deliver Value

  • Overview
  • Deliver Service
  • Monitor and Review Service Performance
  • Manage and Resolve Issues
  • Deliver and Manage Changes
  • Deliver Innovation
  • Deliver Transformation
  • Manage Finances
  • Manage Relationships
  • Manage the Agreement
  • Value and Business Case Assurance
  • Continuation or End of Agreement Preparation

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Who should attend this ISO 37500 Guidance on Outsourcing Training Course? 

This ISO 37500 Guidance on Outsourcing Training Course is designed for professionals and individuals involved in the Outsourcing process, including both service providers and clients. This course is particularly beneficial for professionals such as:

  • Procurement Professionals
  • Vendor Managers
  • Project Managers
  • Legal and Compliance Professionals
  • Business Executives
  • Operations Managers
  • Quality Assurance and Risk Management Professionals

Prerequisites of the ISO 37500 Guidance on Outsourcing Training Course

There are no formal prerequisites for this ISO 37500 Guidance on Outsourcing Training Course.

ISO 37500 Guidance on Outsourcing Training Course Overview

ISO 37500 provides comprehensive guidance on outsourcing practices, which is crucial in today's globalised business landscape. Its relevance lies in aiding organisations to navigate complex outsourcing processes, ensuring transparency, efficiency, and risk mitigation in outsourcing relationships.

Proficiency in ISO 37500 is essential for procurement managers, outsourcing professionals, and executives involved in outsourcing decisions. Mastery of this standard enables them to establish robust frameworks, effectively manage outsourcing relationships, and mitigate risks associated with outsourcing activities, which is vital for optimising business operations.

This 3-day Training immerses delegates in ISO 37500's guidelines, covering outsourcing strategies, risk management, and relationship management. Delegates gain insights into establishing effective outsourcing frameworks, managing risks, and fostering mutually beneficial outsourcing relationships, enhancing their capability to navigate complex outsourcing scenarios.

Course Objectives

  • To establish effective outsourcing frameworks within organisations
  • To mitigate risks associated with outsourcing activities
  • To optimise outsourcing relationships for mutual benefit
  • To enhance skills in managing outsourcing processes effectively
  • To ensure transparency and efficiency in outsourcing operations

Delegates completing this ISO Certification will possess comprehensive expertise in ISO 37500, empowering them to navigate complex outsourcing landscapes confidently. They'll be equipped to establish effective outsourcing frameworks, manage risks, and foster beneficial outsourcing relationships.

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What’s included in this ISO 37500 Guidance on Outsourcing Training Course?

  • ISO 37500 Guidance on Outsourcing Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 37500 Guidance on Outsourcing Training Certificate
  • Digital Delegate Pack   

ISO 37500 Guidance on Outsourcing Exam Information

To achieve the ISO 37500 Guidance on Outsourcing Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

Why choose us

Our Harare venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Harare is the capital of Zimbabwe and is situated in the North East of the country. The population of the city is around 1.6 million people and the urban area has a population of around 1.6 million also. The University of Zimbabwe is the oldest and formerly largest university in University in Zimbabwe which was established in 1952. The university has around 11,700 students in attendance and offers courses in areas such as agriculture, art, health sciences, commerce, education, engineering, law, science, social studies and veterinary science. The university was founded through a strong relationship with the University of London and offers international studies. 

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Address

1st Floor,
Building Six,
Arundel Office Park,
Norfolk Road,
Mount Pleasant,
Harare,
Zimbabwe

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 37500 Guidance On Outsourcing Training | ISO Training in Harare. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 37500 Guidance On Outsourcing Training | ISO Training in Harare, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 37500 Guidance On Outsourcing Training | ISO Training in Harare. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 37500 Guidance On Outsourcing Training | ISO Training in Harare sessions.

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Small class sizes

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Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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ISO 37500 Guidance On Outsourcing Training | ISO Training in Harare FAQs

ISO 37500 is an international standard that provides comprehensive guidance on outsourcing frameworks, processes, and best practices. It helps organisations establish structured relationships with external providers to enhance business operations and value delivery.
It offers detailed instructions on effectively managing outsourcing partnerships, emphasising strategic planning, supplier selection, governance, and continuous improvement, ensuring organisations maintain quality and performance throughout outsourced operations.
The steps for outsourcing include assessing business needs, selecting suitable providers, negotiating contracts, establishing governance frameworks, transitioning operations, managing the relationship, monitoring performance, and ensuring continuity through periodic reviews and continuous improvement strategies.
These factors include cost analysis, service quality, risks involved (like data security), and strategic alignment with business objectives to ensure the outsourcing arrangement supports long-term goals without compromising operations.
There are no formal prerequisites for taking this ISO 37500 Guidance on Outsourcing Training Course. However, a basic understanding of outsourcing concepts and business operations can be beneficial for better comprehension during the course.
This ISO 37500 Guidance on Outsourcing Course is ideal for Procurement Managers, Business Strategists, Project Leaders, and professionals involved in outsourcing decisions, governance, and supplier management.
Outsourcing allows businesses to reduce costs, access specialised expertise, improve operational efficiency, and focus internal resources on core activities, fostering innovation and growth.
Key aspects include performance management, risk mitigation, clear roles and responsibilities, dispute resolution mechanisms, and continuous improvement processes to ensure a smooth and productive relationship.
You’ll learn about outsourcing frameworks, provider selection, governance principles, risk management, and performance evaluation, helping you effectively manage outsourcing relationships and drive business outcomes.
This ISO 37500 Guidance on Outsourcing Training Certification aims to equip delegates with the knowledge to manage outsourcing processes efficiently, ensuring quality, compliance, and value delivery through structured governance frameworks.
Delegates gain practical skills for effective outsourcing management, learn to mitigate risks, improve supplier collaboration, and enhance business efficiency through structured outsourcing strategies.
These ISO 37500 Guidance on Outsourcing Training Courses are cconsidered intermediate, catering to professionals with some understanding of outsourcing or those seeking to enhance their knowledge of governance and management.
This certification demonstrates expertise in outsourcing management, making professionals valuable assets for organisations seeking to optimise their outsourced operations and partnerships.
This ISO 37500 Guidance on Outsourcing Training includes access to course materials, instructor-led sessions, hands-on case studies, and a digital delegate pack. The Knowledge Academy also offers ongoing access to resources and a certificate upon completion.
This ISO 37500 Guidance on Outsourcing Training benefits Procurement Professionals, Outsourcing Managers, Project Leaders, and Business Strategists involved in decision-making and governance of outsourced services.
The duration of this ISO 37500 Training Course spans across 3 days. For self-paced courses, the duration may vary based on the delegate's schedule, allowing flexibility to complete the training at their own pace.
Yes, corporate training is available for teams and organisations looking to upskill their employees in relevant networking expertise. Tailored training courses can be designed to meet specific business needs.
This ISO 37500 Guidance on Outsourcing Training helps professionals develop essential outsourcing skills, ensuring successful supplier relationships, risk mitigation, and operational excellence for business growth.
Yes, 24/7 support is available throughout this ISO 37500 Training. Delegates can contact our customer support team for any technical issues, queries regarding course materials, or assistance with accessing the training platform at any time.
After completing the ISO 37500 Course, apply the knowledge in outsourcing projects, pursue further certifications, or explore career roles in procurement, vendor management, or strategic sourcing.
Yes, self-paced training is available for those who prefer flexibility in their learning schedule. Delegates can access the course materials, including videos and exercises, and complete the training at their own convenience.
If you encounter issues accessing your ISO 37500 Guidance on Outsourcing Training Course, you should contact The Knowledge Academy's support team. They will help troubleshoot technical issues and provide alternative access to the course materials.
With this ISO 37500 Guidance on Outsourcing Certification, you can pursue roles such as Outsourcing Manager, Procurement Specialist, Vendor Relationship Manager, or Strategic Sourcing Consultant.
Yes, The Knowledge Academy's ISO 37500 Guidance on Outsourcing Course includes an exam at the end to assess delegates’ understanding. Upon successfully passing this exam, delegates will receive the certification.
The training fees for ISO 37500 Guidance on Outsourcing Trainingin Harare starts from $2895
The Knowledge Academy is the Leading global training provider for ISO 37500 Guidance on Outsourcing Training.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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