Get a custom course package
We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203 999 and speak to our training experts, we should be able to help you with your requirements.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline
Module 1 Introduction to Collaboration Communications Systems Engineering
- What is Collaboration Communications Systems Engineering?
- Networking Fundamentals for Collaboration Communications Systems
- Voice and Video Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Security and Compliance for Collaboration Communications Systems
- Advanced Topics in Collaboration Communications Systems Engineering
Module 2: Introduction to Collaboration Communications Systems
- Overview of Collaboration Communications Systems
- Understanding the Components of Collaboration Communications Systems
- Designing Collaboration Communications Systems
- Implementing Collaboration Communications Systems
- Troubleshooting Collaboration Communications Systems
- Security and Compliance in Collaboration Communications Systems
- Managing Collaboration Communications Systems
- Advanced Collaboration Communications Systems
- Integrating Collaboration Communications Systems with Other Systems
- Best Practices for Collaboration Communications Systems
Module 3: Networking Fundamentals
- Introduction to Networking
- Network Topologies
- Network Protocols
- Network Security
- Network Troubleshooting
- Network Performance Monitoring
- Network Design and Architecture
- Network Virtualisation
- Network Automation
- Network Management Tools and Techniques
Module 4: Voice over IP (VoIP)
- VoIP Network Monitoring
- VoIP Network Management
- VoIP Billing and Accounting
- VoIP Interoperability and Integration
- Introduction to VoIP
- VoIP Protocols and Standards
- VoIP Network Design and Architecture
- VoIP Security
- VoIP Quality of Service
- VoIP Troubleshooting and Maintenance
Module 5: Unified Communications
- Introduction to Unified Communications
- Overview of Voice over IP (VoIP)
- Understanding SIP Protocols
- Implementing VoIP Networks
- Configuring VoIP Gateways
- Troubleshooting VoIP Networks
- Managing VoIP Security
- Integrating Unified Communications with Other Systems
- Designing and Deploying Unified Communications Solutions
- Managing Unified Communications Systems
Module 6: Video Conferencing
- Introduction to Video Conferencing
- Video Conferencing Protocols
- Video Conferencing Network Design
- Video Conferencing Security
- Video Conferencing Troubleshooting
- Video Conferencing Quality of Service
- Video Conferencing System Administration
- Video Conferencing System Integration
- Video Conferencing System Maintenance
- Video Conferencing System Performance Optimisation
Module 7: Collaboration Tools
- Introduction to Collaboration Tools
- Understanding the Benefits of Collaboration Tools
- Evaluating Collaboration Tools
- Implementing Collaboration Tools
- Managing Collaboration Tools
- Troubleshooting Collaboration Tools
- Security Considerations for Collaboration Tools
- Integrating Collaboration Tools with Other Systems
- Best Practices for Collaboration Tools
- Advanced Collaboration Tools Features and Capabilities
Module 8: System Design and Implementation
- Introduction to System Design and Implementation
- System Design Processes and Methodologies
- System Design Documentation
- System Architecture and Design
- System Design and Implementation Strategies
- System Design and Implementation Tools
- System Design and Implementation Testing
- System Design and Implementation Maintenance
- System Design and Implementation Security
- System Design and Implementation Troubleshooting
Module 9: Troubleshooting and Maintenance
- Introduction to Troubleshooting and Maintenance
- Understanding the System Architecture
- Identifying and Resolving Common Issues
- Troubleshooting Network Connectivity Issues
- Troubleshooting Voice Quality Issues
- Troubleshooting Video Quality Issues
- Troubleshooting System Performance Issues
- Understanding System Maintenance Procedures
- Implementing System Upgrades and Patches
Module 10: Security and Compliance
- Understanding Security and Compliance Regulations
- Implementing Security and Compliance Policies
- Risk Management Strategies
- Network Security and Firewall Configuration
- Data Encryption and Access Control
- Auditing and Monitoring Systems
- Disaster Recovery and Business Continuity Planning
- Security and Compliance Best Practices
- Troubleshooting Security and Compliance Issues
- Security and Compliance in Cloud Computing
Module 11: Advanced Topics in Collaboration Communications Systems
- Advanced Networking Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Security and Privacy in Collaboration Communications Systems
- Quality of Service in Collaboration Communications Systems
- Voice and Video Over IP for Collaboration Communications Systems
- Unified Communications and Collaboration Systems
- Cloud-Based Collaboration Communications Systems
- Mobile Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Advanced Troubleshooting and Maintenance of Collaboration Communications Systems
Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate Training Course is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:
- Collaboration Systems Engineers
- Communications Systems Engineers
- Office 365 Administrators
- Unified Communications Professionals
- IT Managers
- Systems Architects
- Messaging and Collaboration Specialists
Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course
There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview
Effective communication and collaboration are essential for businesses using Microsoft 365. This course equips delegates with the skills needed to configure, manage, and troubleshoot collaboration solutions, ensuring seamless communication across organisations. By mastering Microsoft Teams and other collaboration tools, delegates can enhance productivity, improve team efficiency, and strengthen their expertise in Microsoft 365 solutions, leading to better career prospects.
This course is designed for IT professionals, system administrators, and communications engineers looking to enhance their skills in Microsoft 365 collaboration and communication technologies. It enables delegates to gain in-depth knowledge of Teams, VoIP, and conferencing solutions, making them valuable assets in modern workplaces. By completing this course, delegates can improve their ability to design and implement communication solutions, helping them advance in their careers and secure specialist roles.
This 4-day course provided by The Knowledge Academy is essential for professionals seeking to specialise in Microsoft 365 collaboration and communication. It offers practical knowledge and hands-on experience in configuring Teams, managing enterprise voice, and troubleshooting communication systems. By undertaking this course, delegates can position themselves as experts in Microsoft 365 solutions, boosting their credibility and enhancing their chances of achieving the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
Course Objectives
- To provide delegates with a comprehensive understanding of Microsoft 365 collaboration and communication tools
- To equip delegates with the skills to configure and manage Microsoft Teams effectively
- To enable delegates to implement advanced features in Microsoft Teams and integrate third-party applications
- To ensure delegates can troubleshoot and support Microsoft 365 collaboration tools proficiently
- To develop expertise in driving adoption, and implementing governance policies for successful collaboration
- To implement best practices for governance, data security, and compliance in Microsoft 365 collaboration tools
At the end of this training, delegates will be able to confidently use and manage Microsoft Teams for seamless collaboration. They will also be able to effectively communicate and coordinate projects within Teams.
What's Included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
- World-Class Training Sessions from Experienced Instructors
- Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Unlock your potential with The Knowledge Academy's Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course FAQs
You should arrive at least 30 minutes before the course begins to complete registration and settle in comfortably before the session starts.
Yes, we provide comprehensive support throughout the course, ensuring your questions and concerns are addressed promptly for a smooth learning experience.
The course includes expert-led instruction, detailed course materials, hands-on labs, practical exercises, and access to additional learning resources.
This course takes 4 days to complete during which delegates participate in intensive learning sessions that cover various course topics.
You will receive your course confirmation details via email within 24-48 hours after booking your spot in the course.
Basic knowledge of Microsoft Teams, telephony concepts, and networking fundamentals is recommended but not mandatory for this course.
Yes, this course is suitable for beginners with basic IT knowledge, as well as professionals seeking to enhance their skills in Microsoft 365 systems.
You will learn to configure and manage Microsoft Teams, integrate telephony systems, troubleshoot communication issues, and optimise collaboration tools.
Yes, we offer an online training option with live, interactive sessions led by expert instructors for a flexible and engaging experience.
This training prepares you for roles like Microsoft Teams Engineer, Unified Communications Specialist, or Collaboration Systems Engineer.
You’ll receive course materials, access to hands-on labs, practical exercises, and guidance from certified instructors during the training.
This certification validates your skills in managing Microsoft Teams systems, boosts your career prospects, and aligns you with current industry standards.
The certification reflects the latest industry needs for collaboration systems, ensuring you stay relevant in the rapidly evolving IT landscape.
You can explore roles in IT management, unified communications, or collaboration engineering in organisations of all sizes and industries.
Certified professionals earn an average salary between £50,000 and £70,000 annually, depending on their experience and job role.
This course provides focused expertise in Microsoft Teams and collaboration systems, complementing broader IT certifications and enhancing your technical skill set.
The Knowledge Academy in Zimbabwe stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Coursein Zimbabwe starts from $3895
The Knowledge Academy is the Leading global training provider for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
Please see our Microsoft 365 Training courses available in Zimbabwe
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
Back to course information
Loading ....
Limited budget?
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
If you wish to make any changes to your course, please
